Effective as of [January 18, 2024]
1. What information does pianokeyz.com collect?
PianoKeyz may request and/or acquire information from you voluntarily when you register with us or send inquiries or feedback via email to us. This information might include personal details like your name and email address.
For individuals under 13 years of age, consent from a parent or guardian is required before submitting any personal information to us for registration or any other online activities.
2. Email communication
To maintain communication with you, and with your consent, we will occasionally use your name and email address to send you information about our products, updates, and exclusive promotions.
By providing you with the option to send emails to us, our intention is not to gather any personal information about you. The personal information in your email will be used solely to address your specific questions or comments. While your email may be kept for a certain period, we will not utilize the personal information within it for any purposes other than responding to your specific issues or comments. Information will be collected only as much as is reasonably necessary to satisfy your requests and our business needs.
3. Opt out of Emails
If you are currently subscribed to one of our email campaigns, you can easily opt out by clicking the appropriate opt out link at the bottom of the email. We value your privacy and never want to spam you. This is also why if you subscribe to our emails, we aim to provide you with valuable content you would enjoy, particularly piano lesson content.
5. IP address information
We may gather your IP address for security and safety reasons. For instance, a user who purchases a course will be allowed to login in one location. If the user credentials are shared with others and multiple IP addresses are simultaneously logged into the paid content members area, we would know that the user credentials have been improperly shared.
6. User tracking
We will be able to see logs of how often a user logs in or which lessons they may be engaging in. This may help us with statistical analysis such as which lessons are more popular than others.
7. Third party services usage
Although we will never share or reveal your data to others without your permission, we do utilize third-party processors to deliver our services. For detailed information regarding the privacy practices of each of these Third-Party services, we have included information and links for your ease of reference:
8. Data Storage and Security All personal data we collect is securely transferred and stored, utilizing industry-standard encryption protocols and authorized transfer methods. It's important to note that despite our efforts, we cannot assure absolute security of the information.
9. Information never shared for gain
We do not sell your personal data to any third parties.
10. Policy Updates
11. Age Restriction Our piano lessons are age appropriate for all ages, but course purchases require the purchaser to be at least 18 years old.
We do not intentionally gather personal identifiable information from individuals under the age of 18. If you are a parent or guardian and know that your child has supplied us with Personal Data, please reach out to us. In the event that we discover the collection of Personal Data from minors without the verification of parental consent, we will take actions to eliminate that information from our servers.