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Frequently Asked Questions



How much does the PianoKeyz Online Membership cost?

We are currently enrolling students into our online program of lessons! You can purchase access during this month's special for 99¢ (now discounted from $9.95) and get full access for 30 days so you can try the lessons. Our growing on-demand lesson & song tutorial library allows you to go at your own pace in the comfort of your own home. Following the 30-day trial, students are billed $297/month, and remember you'll get more on-demand video lessons, sheets, and popular song tutorials which traditional lessons don't offer! We limit our membership to just 30 students so we can focus on you! You're also covered by our 30-day money-back-guarantee during your initial trial period. If you'd like the best bang for the buck, click here for our 1-year subscription.


How many new lessons does PianoKeyz add per month?

We add five new lessons per week! Our schedule shows our members upcoming lesson topics and the date & time for each lesson. All of our lessons will remain in the lesson archives for members, meaning that you will always be able to go back and watch every lesson that we’ve ever done.


How long is each PianoKeyz lesson?

The lessons on a specific topic or style of playing range anywhere from 15-30 minutes while the popular song tutorials tend to be 40-60 minutes because you'll learn each specific part of the song.


Can absolute beginners learn on PianoKeyz?

We categorize all of our lessons into beginner, intermediate, or advanced. We want all skill levels (including complete beginners) to vastly improve and succeed with our lessons, so the answer is absolutely yes. We also have students in all age ranges to from eight years old to eighty!


Can you review a video of me playing the piano?

Absolutely! In our forum, members can post a video link (YouTube, Vimeo, etc.) of their playing and the instructor Ryan Jones will review it and possibly even feature it in one of our student review lessons.


Can I watch the lessons on my iPad, iPhone, or other smart device?

Yes. Our videos are the popular mp4 format which means that they will play on all of your Apple or Android devices.


What payment methods do you accept?

You can pay with any major debit/credit card on our site (Visa, Mastercard, AMEX, Discover), or you may pay via PayPal. If choosing PayPal, you will temporarily redirect off of our site onto the PayPal server to complete payment. If choosing PayPal, you can pay with a PayPal account or with a debit/credit card through them even if you don’t have a PayPal account.


Is it safe to use my credit card when ordering from this website?

Yes, we take security very seriously. We use the highest grade of SSL security which means that your connection to our payment page is 100% encrypted.


Can I cancel my membership?

Members may change their mind and cancel easily at any time. Due to our award-winning video lesson content, we find that 97% of our members decide to continue their membership each month. But if you do decide to leave us, simply login to your paypal account to cancel the subscription created through them.


I love PianoKeyz! Can I leave a testimonial somewhere?

We love hearing from you. Please send us a message here to leave your testimonial. Please include your name, picture, and hometown if you would like to be featured on our site. We constantly listen to feedback from our members because we always strive to get better.


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